Introduction
Pure Water Expert respects your privacy. This policy explains what information we collect through our website and enquiry forms and how we use it.
Information we collect
When you submit an enquiry or quote request, we collect the details you provide: name, company, mobile number, email, city, service interest, capacity requirement and message. If you choose to attach a water test report or document, we store that file securely to understand your requirement.
How we use your information
We use your details only to respond to your enquiry, prepare quotations, and provide the services you request. We do not sell or rent your personal information to third parties.
Data storage and security
Enquiry data is stored in our secured database. Access to enquiry records is restricted to authorised staff. We apply reasonable technical and organisational measures to protect your data.
Third-party links
Our website may link to external services such as Google Maps, Instagram, Facebook and YouTube. Those sites have their own privacy policies.
Your rights
You may request a copy of the information we hold about you, or ask us to delete it, by contacting us on 81180 68805.
Need a water treatment solution?
Tell us your requirement — water source, quantity and application. We will suggest the right system and a clear quotation.